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Check out Citizens FAQs to find answers to all your questions

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Mobile and Online Banking

Citizens offers digital ways to bank from anywhere. Learn more below on how to make a mobile check deposit and more on the go.

Contact Us

Find the information you need to contact Citizens by phone, chat or in-person.

Find a Branch or ATM

Use our branch locator to find branch information and ATM locations.

Meet with a banker

With a Citizens Checkup®, our bankers can help you focus on what’s important and map out a plan for your future.

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